Privacy Policy
How We Use Your Information
Introduction
Sentinel Commercial Life is committed to protecting your privacy and keeping your personal information secure.
This Privacy Policy explains how we collect, use, store and protect your information when providing advice, quotations and related services.
Who We Are
The data controller responsible for your information is:
Prosperis Ltd t/a Sentinel Commercial Life
1st Floor, 9 St James’ Business Park
Knaresborough
HG5 8QB
Email: advice@prosperis.co.uk
Information We Collect
To provide our services, we may collect information including:
- Personal contact details
- Company and business information
- Financial information
- Medical information relevant to insurance applications
- Lifestyle information relevant to insurance applications
We only collect information that is necessary to provide advice and arrange quotations or policies on your behalf.
How We Use Your Information
We use your information to:
- Provide advice and recommendations
- Obtain quotations from insurance providers
- Arrange insurance policies
- Manage ongoing client relationships
- Meet legal and regulatory obligations
We provide advice through meetings, telephone consultations and email communications.
Who We Share Your Information With
Your information may be shared with:
- Selected insurance providers
- Relevant departments within Prosperis Ltd where you have requested advice
- Regulatory or legal authorities where required by law
We do not sell your personal information to third parties.
Marketing Communications
We may contact you regarding products, services and promotions that may be relevant to your circumstances.
You can opt out of receiving marketing communications at any time by contacting us.
Service-related communications regarding advice, quotations or policies cannot be opted out of, as these are necessary to provide our services.
How Long We Keep Your Information
Unless there is a legal requirement to retain information for longer, we will not normally keep your personal information for more than seven years.
Your Rights
Under data protection legislation, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Request data portability
- Withdraw consent where applicable
- Restrict or object to certain processing activities
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details below.
Contacting Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Data Protection Co-ordinator
Sentinel Commercial Life
1st Floor, 9 St James’ Business Park
Knaresborough
HG5 8QB
Email: advice@prosperis.co.uk
International Data Transfers
We do not routinely transfer personal information outside the United Kingdom. However, some third-party providers, including analytics services, may process data internationally.
Cookies
Our website may use cookies to improve functionality and understand how visitors use our website.
Cookies help us provide a better user experience and ensure our website functions effectively.
For more information, please refer to our Cookie Policy.
Email Communications
Please be aware that email communications are transmitted over the internet and may pass through third-party servers. While we take reasonable steps to protect your information, we cannot guarantee the security of information transmitted by email.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, regulation or our business practices.
Please check this page periodically for updates.
Last updated: 26 July 2022
